Return Policy

Overview

At Giglifts, we are dedicated to ensuring your satisfaction with our car lifts. If you need to return a product, please read through our Refund and Return Policy to understand the process and requirements.

Eligibility for Returns

Returns: You can return items within 30 days of receipt for a full refund, provided that the item is in its original, unused condition and packaging.

Exclusions: Custom or special order products are not eligible for returns. For damaged or defective items, please contact us immediately.

Return Process

Return Authorization: We will provide a Return Authorization Number and specific instructions on how to return the item.

Prepare Your Package: Pack the item securely in its original packaging and include the Return Authorization Number.

Ship the Item: Send the item to the address provided in the return instructions.

Shipping Costs

Free Shipping: We offer free shipping on all orders within the USA.

Return Shipping Costs: If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs. For other returns, the customer is responsible for the return shipping fees.

Refunds

Processing Time: Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

Refund Method: Refunds will be issued to the original payment method. Please note that the time it takes for the refund to appear on your account may vary depending on your financial institution.

Exchanges

We do not offer direct exchanges. To exchange an item, please return the original product for a refund and place a new order for the desired item.

If you have any questions or need assistance with a return, please contact us:

Email: [email protected]

Phone: +1 208-905-0953

Address: 5834 S Western Ave, Chicago, IL 60636, United States

Thank you for choosing Giglifts. We value your business and are here to help with any inquiries or concerns you may have.